Short version: the only personal information we collect is what you type into the quote form, and its whole purpose is to be passed to licensed contractors who can do your job — that's the service. We don't run ads, we don't sell data to marketers, and you can ask us to delete your request at any time (a copy already emailed to a contractor we can only ask them to delete — see below). The site is operated by 1001666860 Ontario Inc. (Ontario, Canada).
What we collect
- Quote requests — what you enter in the form: name, phone and/or email, property address or town, county, the service you need and your description of the job.
- Anti-spam technical data — the IP address and browser signature of a form submission. Used only for rate-limiting and duplicate detection.
- Contractor business data — listings are built from public sources (CSLB license records, Fire Safe Council lists, Google business profiles). This is business information, not consumer data; contractors can correct or claim their listing.
We don't use advertising trackers or sell browsing data. Basic, cookie-less traffic analytics come from our hosting provider (Cloudflare). No third party collects data about visitors on this site: there are no ad, social-media or analytics scripts from other companies.
Do Not Track. We don't track you across other websites, so a browser's Do Not Track signal doesn't change anything here.
Who we share it with
- Contractors. When you send a quote request, we forward it — including your name and contact details — to one or more licensed contractors serving your county who match the work you described. This is the entire purpose of the form, and it may include contractors who pay us for placement or leads.
- Service providers that run the site: Cloudflare (hosting and database), Hetzner (our server that forwards requests to contractors), Resend (email delivery), Stripe (contractor billing only — homeowners never enter payment data here).
- Nobody else. No data brokers, no ad networks, no list rental.
Where your data is stored
Your request is stored with Cloudflare (United States) and on our server in Germany (Hetzner). While it is there, it may be subject to the laws of those countries, including requests from their authorities.
How long we keep it
We keep quote requests for matching, follow-up and a record of what was forwarded where. 24 months after a request is closed, we anonymize it: your name, phone, email, address and job description are removed, and only anonymous facts remain (county, type of work, dates). If you want your request removed sooner, email us (below) and we delete it.
Once a request has been emailed to a contractor, we can't pull it back from their inbox. If you withdraw it, we delete our copy and ask the contractor to delete theirs.
Your rights
California residents have rights under the CCPA: to know what personal information we hold about you, to have it deleted, and to opt out of it being shared. Because our operator is Canadian, your information is also handled under Canada's PIPEDA. In practice both come down to the same thing here: email us and we will show you what we have, correct it, or delete it — normally within a few days, and we never discriminate for exercising these rights.
Contact
Questions about your data go to our privacy officer: contact@homehardeningdirectory.com — 1001666860 Ontario Inc., Toronto, Ontario, Canada. Operator of Wildfire Home Hardening Directory (https://homehardeningdirectory.com).
Changes to this policy
The date this policy was last updated is shown at the top of this page. If we make a significant change, we will say so on this page.
See also: Terms of service